jili365 app Privacy Policy

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access or use the jili365 app platform — whether through the website at jili365app.net or through the jili365 app mobile app. It covers registered players and unregistered visitors alike. If you are using jili365 app on behalf of yourself (as required by our terms), this policy applies directly to you.

jili365 app is an online gaming and sports betting platform designed and operated for Philippine players. Personal data processed under this policy relates primarily to Philippine residents accessing the platform from within the Philippines.

2 What Personal Data We Collect

jili365 app collects personal data in the following categories:

3 How We Use Your Personal Data

jili365 app uses the personal data we collect for the following purposes:

• Account management: Creating, maintaining, and securing your jili365 app player account, including OTP-based authentication for login and withdrawals.
• Identity and age verification: Confirming that you are at least 21 years old and verifying your identity through KYC documentation before processing withdrawals.
• Transaction processing: Processing PHP deposits and withdrawals through your registered Philippine bank account or e-wallet, and maintaining accurate financial records.
• Platform operation: Providing access to the game lobby, sports betting, slots, live casino, and all other features of jili365 app.
• Customer support: Responding to your queries, resolving account issues, and handling disputes.
• Responsible gaming: Monitoring gaming activity patterns to support our Responsible Gaming tools and to identify accounts that may need additional support.
• Security and fraud prevention: Detecting and preventing fraudulent activity, duplicate accounts, and other prohibited conduct as defined in our Terms and Conditions.
• Platform improvement: Analysing usage patterns to improve the jili365 app experience for Philippine players.
• Communications: Sending account-related notifications, transaction confirmations, and, where you have opted in, updates about platform features and offers.

4 Legal Basis for Processing

jili365 app processes your personal data on the following legal bases:

• Contract performance: Processing necessary to operate your account and deliver the services you have registered for.
• Legal obligation: Processing required to meet applicable legal and compliance requirements, including identity verification and financial record-keeping.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving jili365 app — where these interests do not override your rights.
• Consent: Where you have specifically consented, such as opting in to marketing communications. You may withdraw this consent at any time by contacting support.

5 Sharing Your Data

jili365 app does not sell your personal data. We may share your data with the following categories of recipients where necessary:

• Payment processors and banking partners: To process your PHP deposits and withdrawals through Philippine banking channels and supported e-wallets.
• Identity verification services: Third-party KYC service providers used to verify government-issued Philippine IDs during the verification process.
• Technology and platform providers: Service providers who host, maintain, or support the jili365 app technical infrastructure, under strict data processing agreements.
• Legal and regulatory authorities: Where disclosure is required by applicable Philippine law, court order, or lawful request from a competent authority.

Any third party that receives personal data from jili365 app is required to handle it securely and to use it only for the specific purpose for which it was shared.

6 Cookies and Tracking

jili365 app uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device. You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.

Types of cookies used

• Essential cookies: Required for the platform to function — login sessions, security tokens, and language preferences.
• Analytics cookies: Used to understand how players navigate jili365 app, which pages are most visited, and where improvements are needed.
• Functional cookies: Remember your settings and preferences to provide a more personalised experience on return visits.

7 Data Security

jili365 app implements the following security measures to protect your personal data:

• SSL/TLS encryption on all data transmitted between your device and the jili365 app platform
• OTP verification for account login and all withdrawal requests
• Restricted internal access to personal data — only authorised personnel with a legitimate need can access account information
• Regular security assessments of the platform infrastructure
• Secure storage of KYC documents submitted during identity verification

Despite these measures, no online platform can guarantee absolute security. If you suspect unauthorised access to your account, contact jili365 app support immediately at [email protected].

8 Data Retention

jili365 app retains your personal data for as long as your account is active. After account closure, we retain data for the period required to meet legal, regulatory, and compliance obligations — typically several years in the case of financial transaction records. Data that is no longer required is securely deleted or anonymised.

9 Your Rights as a Player

As a jili365 app player, you have the following rights regarding your personal data:

To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. Some requests may be subject to identity verification before we can process them.

10 Children's Privacy

jili365 app is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. If you believe a minor has registered on jili365 app, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

jili365 app may update this Privacy Policy from time to time. When we make material changes, the "Last updated" date at the top of this page will be revised. Continued use of the platform after an update constitutes acceptance of the revised policy. We encourage you to check this page periodically, particularly if you have concerns about how your data is handled.

12 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how jili365 app handles your personal information, please reach out:

This Privacy Policy should be read together with our Terms and Conditions. For information on managing your gaming activity, visit our Responsible Gaming page.